What is the Uphold® App?

The Uphold® App is a powerful mobile application that brings the full functionality of the Uphold® platform to your smartphone. Available for both iOS and Android devices, it serves as your portable financial hub, combining the features of Uphold® Wallet, Uphold® Exchange, and payment services in one intuitive interface.

Key Features of Uphold® App

Multi-Asset Wallet

Securely store cryptocurrencies, fiat currencies, and precious metals in one integrated Uphold® Wallet

Instant Trading

Execute trades across 200+ assets with Uphold® Exchange's "Anything-to-Anything" capability

Mobile Payments

Send and receive money globally with just an email address or phone number

Portfolio Tracking

Monitor your investments in real-time with comprehensive portfolio analytics

Secure Uphold® Login & Authentication

Accessing your account through the Uphold® App requires the same secure credentials as the web platform. The Uphold Login process involves your registered email and password, followed by Two-Factor Authentication (2FA) for enhanced security.

Uphold.com Login vs. App Login

While both platforms use the same authentication system, the Uphold® App offers additional convenience features like biometric login (Face ID, Touch ID, or fingerprint recognition) for faster, more secure access to your Uphold® Wallet.

Troubleshooting Common Uphold® App Issues

Uphold App not Working

Solutions: Check for app updates, clear cache, restart your device, or reinstall the app. Ensure your iOS or Android version is compatible.

Uphold Login not Working

Solutions: Verify internet connection, check credentials, use "Forgot Password" if needed. Ensure 2FA codes are entered correctly and timely.

Unable to login Uphold

Solutions: May indicate account restrictions. Follow Uphold Account Recovery process through official channels.

Error Connecting Uphold Account

Solutions: Switch between Wi-Fi and mobile data, disable VPN, check Uphold® server status, or try logging in via web browser.

Can't verify uphold wallet

Solutions: Ensure all KYC documents are clear and valid. Check email for verification links and allow 1-3 business days for processing.

Uphold error decline

Solutions: Verify sufficient funds, check transaction limits, ensure bank authorization, or contact your card issuer for restrictions.

Account Recovery & Security

Uphold Account Recovery

If you've lost access to your account, use the official recovery process through the Uphold® login screen. You'll need access to your registered email and may be required to provide identification documents for security verification.

Uphold 2FA Reset

Lost your 2FA device? Contact Uphold® Support directly through the Help Center. The reset process involves identity verification to ensure account security. Never share your 2FA codes or recovery keys with anyone.